Skip to content
Assess my app Let's talk

Cookie preferences

Choose which categories you allow. You can change this any time from “Cookie settings” in the footer.

Case study · E-commerce · Mexico

Preetail

Up to −40%

operating costs through automation

A custom RPA platform that automates pricing, inventory, orders, shipping labels, invoicing and customer messaging across Mercado Libre and other marketplaces.

Capability: Build

The story

Context
Preetail sells retail through online marketplaces such as Mercado Libre.
Challenge
Operations depended on repetitive tasks: updating prices and inventory, processing daily orders, answering common questions, rating customers, printing shipping labels, following up and tracking packages, managing accounts across platforms, invoicing and bulk-loading products and offers. Each one consumed hours of work.
Intervention
A custom automation (RPA) platform that runs those tasks and integrates Mercado Libre, tracking services and suppliers.
Engineering
A REST API backend any application can connect to, and a web application with around 700 automated tests that let it adapt quickly — and without errors — to changes in external platforms. Rolled out progressively over two and a half years.
Outcome
Up to 40% savings in operating costs through automation, and the capacity to grow order volume while keeping the same service quality.
“We recommend Ciancoders for their high-quality, professional work designing, building and maintaining software, based on a successful 6-year business relationship.”
Luis Perera · Preetail

Related case studies

Scaleup

the program's platform

GrowMotor

Executive education · US

Facing a similar problem?

Let’s start from the outcome you need.

Tell us what you're trying to solve. We'll help you decide whether to build, rescue, extend your team — or take a different path.

30 minutes · No commitment · English or Spanish