Ciancoders

PREETAIL

1. PROBLEM ANALYSIS

Our client is dedicated to retail sales on online platforms such as Mercado Libre, needed an application that would allow them to automate the repetitive tasks of their business model which they were:

  • Pricing updates.
  • Inventory updating.
  • Money return.
  • Daily order processing.
  • Answering of frequent questions to the clients.
  • Customer qualification after purchase.
  • Printing shipping guides for daily orders.
  • Follow up of the customer’s order through automatic messages.
  • Tracking of packages in real time.
  • Product administration.
  • Administration of different accounts for each online platform.
  • Sending invoices to customers after the delivery of their products.
  • Massive upload of new products from Excel to all platforms.

  • Activation of massive offers in Free Market.

All these tasks involve many man hours to be performed satisfactorily, so Preetail hired us to provide solutions to their needs and this can increase productivity, reduce costs and not have to worry about the growth of orders while maintaining the same quality and customer service. that characterizes them.

1. PROBLEM ANALYSIS

Our client is dedicated to retail sales on online platforms such as Mercado Libre, needed an application that would allow them to automate the repetitive tasks of their business model which they were:

  • Pricing updates.
  • Inventory updating.
  • Money return.
  • Daily order processing.
  • Answering of frequent questions to the clients.
  • Customer qualification after purchase.
  • Printing shipping guides for daily orders.
  • Follow up of the customer’s order through automatic messages.
  • Tracking of packages in real time.
  • Product administration.
  • Administration of different accounts for each online platform.
  • Sending invoices to customers after the delivery of their products.
  • Massive loading of new products from excel to all platforms.
  • Activation of massive offers in Free Market.

All these tasks involve many man-hours to be performed satisfactorily, so Preetail hired us to provide solutions to their needs and this can increase their productivity, reduce costs and not have to worry about the growth of orders while maintaining the same quality and customer service that characterizes them.

2. OUR SOLUTION

After analyzing all the tasks to be performed, we defined the solution that best suited the client, it had to be a solution that could be scalable horizontally and vertically, reliable, robust and easy to use, with this in mind we got to work generating a backend with API Rest that could be connected to any type of application if necessary, a web application was implemented that has so far around 700 test units that allow us to speed up the development and detect problems in the work of the platform day by day as it has a constant interconnection with third party services such as Mercado Libre, Aftership, the company’s suppliers, among others. This implies that any or all of them can make changes in their platform and we must adapt quickly and without errors since this implies delays,

2. OUR SOLUTION

After analyzing all the tasks to be performed, we defined the solution that best suited the customer, it had to be a solution that could be horizontally and vertically scalable, reliable, robust and easy to use, with this in mind we set to work generating a backend with API Rest that could be connected to any type of application if necessary, a web application was implemented that has so far around 700 unit tests that allow us to speed up the development and detect problems in the work of the platform day by day since it has a constant interconnection with third party services such as Mercado Libre, Aftership, the company’s suppliers, among others. This implies that any or all of them can make changes in their platform and we must adapt quickly and without errors since this implies delays, dissatisfied customers and economic losses for the company.

AGILE AND PROGRESSIVE

This solution has been implemented progressively during the last 2 and a half years, during this period it has had many updates, it has been able to face a fast development due to the constant changes of the platforms to which it connects, the good implementation of the core of the application allows the development of new functions in a code base of more than one million lines of code to be as fast and simple as possible.

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AUTOMATION

The platform has allowed our client to save a lot of money thanks to the automation of these tasks allowing him to focus on innovation in his company, this is the fantastic thing about this solution because thanks to its great benefits in terms of mechanization of these processes in the platform increases the capacity of the business to have an exponential growth, currently performs all the tasks described in the analysis of the problem on a daily basis.

3. CONCLUSION

With this experience we can guarantee to any company that their traditional processes and that have a cost of man-hours can be optimized through algorithms that adapt to your business and allow the company to operate 24 hours a day, 365 days a year, allowing them to reduce costs, increase profits while maintaining innovation in companies of any economic activity.

What are you waiting for to get advice and invest in your business?

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